Shipping Policy

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Shipping Policy

Last updated: September 24, 2026

This Shipping Policy explains how orders placed with Qavyron™ are processed and delivered.

1. Order Processing Time

Orders are generally processed within 1–3 business days after payment is confirmed. Processing times may be longer during holidays, high-volume periods, or promotional campaigns.

2. Delivery Time

Estimated delivery time is generally 5–15 business days after dispatch, depending on destination, carrier performance, customs conditions, and other logistics factors.

3. Shipping Fees

Shipping fees, if applicable, are shown during checkout before you complete your order. Promotional free shipping may be offered on eligible orders from time to time.

4. Shipping Origin

Orders may be shipped from different fulfillment locations depending on inventory availability, product type, and shipping destination.

5. Tracking Information

When tracking is available, tracking details will be sent to the email address used at checkout after the order has been dispatched.

6. Delayed Deliveries

Delivery estimates are not guaranteed and may be affected by weather, customs delays, peak shipping seasons, carrier disruptions, or other factors outside our control. If your order is delayed, please contact us and we will do our best to assist.

7. Incorrect Shipping Information

Please make sure your shipping information is complete and accurate before placing an order. We are not responsible for delays or losses caused by incorrect or incomplete addresses provided at checkout.

8. Lost or Missing Packages

If your tracking indicates delivery but you have not received your package, please check with household members, neighbors, and your local carrier first. If you still need assistance, contact us at service@qavyron.com and we will review the situation with you.

9. Contact Information

  • Brand: Qavyron™
  • Company: Guangzhou Qizhen Technology Co., Ltd.
  • Email: service@qavyron.com
  • Phone: +86 13530201649
  • Customer Service Hours: 8:00 AM – 10:00 PM
  • Address: No. 502-347, self compiled, 5th floor, No. 188 Yueken Road, Tianhe District, Guangzhou City
Qavyron™ is owned and operated by Guangzhou Qizhen Technology Co., Ltd. If you have any shipping-related questions, please contact customer service and include your order number.